About us

Building the Future of Customer Conversations

We’re on a mission to help businesses automate smarter, respond faster, and serve customers better — with the power of AI that feels human.

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Our Story
We started with a simple observation: most customer support systems are reactive, slow,
We started with a simple observation: most customer support systems are reactive, slow,
and overloaded. Businesses spend too much time answering repetitive queries, while
and overloaded. Businesses spend too much time answering repetitive queries, while
customers are stuck waiting. So, we built an AI Agent that could handle conversations
customers are stuck waiting. So, we built an AI Agent that could handle conversations
instantly, accurately, and 24/7 — no scripts, no clunky bots. Just real-time help powered by
instantly, accurately, and 24/7 — no scripts, no clunky bots. Just real-time help powered by
real intelligence.
real intelligence.
We started with a simple observation: most customer support systems are reactive, slow, and overloaded. Businesses spend too much time answering repetitive queries, while customers are stuck waiting. So, we built an AI Agent that could handle conversations instantly, accurately, and 24/7 — no scripts, no clunky bots. Just real-time help powered by real intelligence.
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Mission - Empowering Teams to Do More

We believe that great customer experiences shouldn’t depend on the size of your support team. That’s why we’ve created a platform where AI handles the repetitive, so your team can focus on what matters most — people.

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Vision - Future  AI and Humans Collaborate

We envision a world where every business — no matter its size — can deliver instant, intelligent, and deeply human customer experiences. Our goal is to make AI accessible, ethical, and genuinely helpful — empowering teams.

About Us
Founded by a team of engineers, product designers, and customer experience
Founded by a team of engineers, product designers, and customer experience
leaders, we saw the growing gap between what customers expect and what
leaders, we saw the growing gap between what customers expect and what
support teams can deliver. We created this AI Agent platform to bridge that
support teams can deliver. We created this AI Agent platform to bridge that
gap — fast, scalable, and deeply human in experience.
gap — fast, scalable, and deeply human in experience.
Founded by a team of engineers, product designers, and customer experience leaders, we saw the growing gap between what customers expect and what support teams can deliver. We created this AI Agent platform to bridge that gap — fast, scalable, and deeply human in experience.
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AI Support Agent
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AI Sales Agent
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Customer Support
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Customer Solution
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Why us

Why Choose Chatpilot?

We don’t just automate — we elevate customer experiences. Here’s what sets us apart from the rest.

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Human-Like Conversations

Our AI goes beyond canned replies. It understands intent, tone, and context — making every interaction.

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sync remove manual updates
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Easy to Set Up

Deploy your first agent in under 30 minutes. As your business grows, our platform grows with you.

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100% follow-up completion rate
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Actionable Insights

Get powerful analytics and conversation reports to optimize performance, track user need.

Real-time pipeline accuracy
By the numbers

Built by Experts. Trusted by Innovators.

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Trusted by 350k users

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Customer conversations
Our team

Meet the Humans Behind the AI

We’re a remote-first team of engineers, designers, researchers, and dreamers — building smarter automation for modern businesses.

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Jhon Maradoona
Founder & Chief Executive officer
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Mark Macroon
Co- Founder & Creative Director
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Henry Wonderson
Chief Technology officer
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James Mokulaa
Head of Design
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Thomas Mullar
Chief Engineer
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Andy Harland
Chief Marketer
Testimonial

What Our Customers Are Saying

Teams across industries trust our AI Agent to improve support, scale faster, and delight users.

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“We cut our support costs by 60% and improved response time from hours to seconds. This AI agent is a game-changer for our business. The integration with our CRM and Slack was seamless. Our support agents now focus only on high-value issues.”
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"Our customer service efficiency skyrocketed after adopting this AI solution. We've reduced ticket volume by over 50% and average response time to under 10 seconds. The integration with Zendesk and email man agents handle only complex cases."
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"We saw an immediate impact: a 65% drop in repetitive queries and a 4x increase in resolution speed. Connecting the AI to our internal tools and communication channels like Slack took less than a day. It's transformed our support workflow entirely.
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"Within the first month, we cut response times from 2 hours to under a minute, while reducing support workload by half. The AI FAQs and with zero errors. Integration with our CRM was frictionless and required no engineering resources."
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"This AI assistant has been a huge win—our support volume dropped by 70% and CSAT scores improved dramatically. It syncs perfectly with HubSpot and MS Teams. Our agents now focus on strategic conversations, not repetitive tasks."

Ready to Automate Your Customer Interactions?

Start using your AI Agent today and deliver instant, 24/7 support that scales with your business.

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